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Safety

What's protected and how, on one page.

Encryption, account security, reporting and your control over your data. We state the scope and the source of every claim.

  • Voice and video calls are end-to-end encrypted

    Decryption happens only on the participants' devices. The app includes LiveKit's end-to-end encryption module; whether it is on in every call could not be verified from the outside.17Jubbio's claim

  • Messages and connections are encrypted in transit

    Not end-to-end; protected on the way to the server.2Store statement

  • Two-step verification

    An extra security step when you sign in to your account.2Store statement

  • You can delete your account and your data

    You can request that your data be deleted.2Store statement

  • Your card details are not stored by Jubbio

    Nexus payments are taken through iyzico.5Jubbio's claim

  • Two-step verification: add an extra security step to signing in. For your password and two-step verification: Security help (opens in a new tab)6
  • Age limit: you must be at least 13 years old to use Jubbio.11
  • In the app, every message, user and piece of content has a "Report" option.13
  • For anything related to child safety: safety@jubbio.com · Child safety13

Sources and notes

  1. jubbio.com/help-center — Help center
  2. jubbio.com/terms-of-service — Terms of service
  3. jubbio.com/child-safety — Child safety policy
  4. jubbio.com home page, read on 26 October 2026: 128 kbps audio, 60 FPS video, 1080p screen sharing at 60 FPS, latency under 100 ms, end-to-end encryption in voice and video calls, and the "Beta" and "Made in Türkiye" labels. This is the company's own statement; it was not measured independently.
  5. Google Play, com.jubbio.app, 26 October 2026: 10.000+ downloads, 4,6 rating, 226 reviews, last updated 25 October 2026. Data safety section: encryption in transit, data deletion request. App description: two-step verification.
  6. jubbio.com/nexus, 26 October 2026: monthly ₺99, yearly ₺999 (₺83,25 a month); Free and Nexus limits table; the statement that payments are taken through iyzico and card details are not stored.
  7. Jubbio Windows app, version 3.8.5 (Microsoft Store package), examined on a local installation on 26 October 2026. Method: only the file names in the package, the third-party library list and library signatures; the app's own code was not decompiled and no user data was looked at. Found: Electron 44.9.3 (Chromium 152), React, three.js and React Three Fiber, the LiveKit client and a LiveKit server on the Jubbio domain, WebRTC, the LiveKit end-to-end encryption module, RNNoise (WebAssembly), WebSocket gateway, Sentry error tracking, automatic updates. React Native (mobile) and Go (server) rely on a screenshot dated 1 February in the brief; the server language cannot be verified from the client.